United States Postal Service in 795 East Kiowa Avenue

Customer Reviews about United States Postal Service:

• ★ ★ ★ ★ ★
  Fortunately we have not had any bad experiences and I actually have been pleased with our carrier, phone, and in person services. I only saw the bad reviews because I looked them up for their hours and number. When I saw the one star I was shocked. I have reached them the three times I have called them within a couple rings and the person answering has always been helpful, took the time to find the answer. The last person i spoke with not only answered before hours but was very pleasant and respectful. Our carrier has come to our porch on several occasions over the past 12 years, he has endured our lack of pick up at our box and understandably had to leave us a pickup slip for a box too full and when our daughters boyfriend was in boot camp our carrier learned to identify the mail from him and made certain to put it on top as she consistently waited by the mailbox and the carrier shared the good news a letter arrived. Prior to our 12 years here in Elizabeth with consistent good service we lived in a nearby town/city where the in person experience at the post office was equivalent to their DMV; slow, long, nonpersonable and quite painfully miserable. So to share our experience... it has been quite pleasant and we are happy with their services.
  By Lori Pace, May 02, 2017
• ★ ☆ ☆ ☆ ☆
  I don't have enough time to tell you how bad this post office SUCKS. They hold packages and never send a pick-up slip. This has happened twice in the last week. They give out the wrong packages when you go to pick up, then say you never had a package when you have to bring the wrong packages back, only to get a slip two days later saying they're sending your package back for non-pick up. The postmaster, AL, is a dick. It's not like you have much of a choice when it comes to packages, but listen - drive that extra seven miles to Kiowa to do your mail business.. Kiowa is awesome.
  By J. A. Huss, February 04, 2017
• ★ ☆ ☆ ☆ ☆
  All of my experiences with the usps have been generally good...until we moved to Elizabeth. The people at the counter are rude and snippy. Our mailman seems to deliver or not deliver packages based on how he feels that day. Sometimes he brings them to the porch. Sometimes he hangs them on the mailbox for everyone to see. Sometimes he doesn't deliver at all and claims my mailbox is full. If the mailbox is full, then why would he not bring the package to the porch or carelessly hang it on the box like he does other times? Our mail has been taken to the post office for pick up because our mailbox is "too full". However, when we go to pick it up, not only does the lady at the counter snap at us to pick up our mail more often, when I get home and put the mail in the box, it miraculously fits. I've had certified mail that requires a signature taken back to the post office many times without any attempt to come to my door. I'm pretty sure the usps has standards that every office and carrier is supposed to follow, but this place just makes up its own rules.
  By Keri Figuli, February 02, 2017

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